We pride ourselves on being a service-oriented company and we work hard to earn your repeat business.
This means that we always go above and beyond to ensure that every customer receives prompt, accurate, honest, and professional service. At every step of your order, from the secure browsing of our site to receiving your purchase, you will be able to see and appreciate the level of customer service that makes Swordsaxe truly unique. If you are not happy with one of our products, please contact us and we can most likely offer a solution that will please you.
We have put forth the following policies in order to protect both our customers and our company interests. These policies are necessary to ensure our customers always receive low prices with prompt service, and to protect our company from unreasonable customers or limitless loses.
Note that any condition clearly stated in a product listing can override these policies.
When you shop at Swordsaxe.com we collect transactional information or Personally Identifiable Information from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password.
We at Swordsaxe.com do not sell or rent your transactional information to others. Swordsaxe.com uses customer information only for the purposes of filling orders and contacting purchasers to inform them of their order status. Also, our company does not tolerate credit card fraud because we put an emphasis on keeping our customers safe. This includes using the highest level of SSL Encryption when accepting orders on our web site.
To ensure our customers are safe to purchase on our website, here is the seal of our SSL:
Also, Swordsaxe.com will never ask you to provide sensitive information through email because one of the biggest threats to the security of our customers' accounts is fraudulent email and Web sites, called spoof email and spoof Web sites. Both, spoof email and spoof Web sites, are used to obtain personal and account information.
We do not store any sensitive customer information (including credit card data) because all orders are manually reviewed and checked by our in-house fraud analyst. Swordsaxe.com will remain committed to protecting your privacy online.
Release, Assumption of Risk, Waiver of Liability, and Indemnity Agreement:
When you purchase any Merchandise from Swordsaxe, you represent that you are of legal age and that the Merchandise can be purchased and owned in your State, Country, and/or city of residence. By offering Merchandise for sale, Swordsaxe does not represent or warrant that any specific purchase may legally purchase, own, or possess the Merchandise ordered. Please check your local law. When you purchase Merchandise from Swordsaxe you agree to assume all risks related to and/or arising from your ownership and use of the Merchandise and agree to indemnity and hold Swordsaxe harmless from any and all claims brought to any person or entity against Swordsaxe related to and/or arising from your ownership and/or use of the Merchandise.
Copyrights and Trademark Notice:
All content on www.swordsaxe.com
including text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of www.Swordsaxe
.com and its content suppliers which are protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of www.Swordsaxe
.com are protected by U.S. and international copyright laws. All software used on this site is the property of www.Swordsaxe
.com and its software suppliers are protected by United States and international copyright laws. www.Swordsaxe
.com and other marks indicated on our site are registered trademarks of Swordsaxe
in the United States and other countries. www.Swordsaxe
.com trademarks may not be used in connection with any product or service that is not Swordsaxe
.com; in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits www.Swordsaxe
All other trademarks not owned by www.Swordsaxe
.com, appearing on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored bywww.swordsaxe.com
www.Swordsaxe.com does not tolerate credit card fraud, and we put an emphasis on keeping our customers safe. This includes using the highest level of SSL Encryption when accepting orders on our web site.
We do not store any sensitive customer information (including credit card data), and all orders are manually reviewed by our in-house fraud analyst.
Credit card fraud is a growing problem faced by online stores, and it is the store's responsibility to ensure that only valid orders are shipped or risk taking a loss on the sale.